Zendesk

How to set up a Zendesk account

A ZenDesk account allows you to log in to view all your open tickets you have opened with us, and for you to see the status of them. If we are sending you attachments we will also require you to log into your ZenDesk account to download the attachments for security reasons.

To setup a ZenDesk account is very easy and only takes a few seconds. If you have emailed us previously you will already have a ZenDesk account created you just need to request the password for it. If you are new you can create a ZenDesk account from scratch.

 

If you have previously emailed us before

  1. Go to http://cap2.zendesk.com
  2. Click ‘Get a password’ at the bottom, enter your email address you have used before to contact us
  1. You will be emailed a link to set up a password, please follow the steps in the email.
  2. Once you have set up your account, go to ‘Sign In’ and enter your Email and Password

e02c0b939cab029c62feee3529a23148e29fd567c116d11915pimgpsh_fullsize_distr

If you are new to Cap2 Solutions and have never emailed us

 

  • Go to cap2.zendesk.com

 

  1. Click “Sign up” located in the bottom left1d60672bc31187f409e071aacda751be485c17e02436c0abbfpimgpsh_fullsize_distr
  1. Enter your information into the following fields and click “Sign up”
  2. Once you have set up your account, go to ‘Sign In’ and enter your Email and Password

23307bce9a5542546b48e07e1be1b24e803efb036e351cd3a6pimgpsh_fullsize_distr

If you have any issues, feel free to email support@cap2.co.uk