Our charity of the year: the Pituitary Foundation!

 

We’re really pleased to announce our charity of the year for 2019, the Pituitary Foundation!

 

 

The CAP2 team have done plenty of small fundraising events in the past, so as you can imagine, we’re excited to take our passion to the next level with a year-long goal!

 

Why the Pituitary Foundation?

 

The Pituitary Foundation aims to help and support people across the UK that have been affected by pituitary conditions; including patients, their relatives, friends, and carers.

With just ten members of staff, they’re a small charity that relies upon volunteers and public donations to get the job done.

There are a wide variety of disorders, conditions and diseases related to the Pituitary Gland; that tiny organ we all have just below our brain!

Just the size of a pea, it’s sometimes called the ‘master gland’, circulating hormones across the body and stimulating other glands to produce theirs. As a result, if anything causes it to work incorrectly, the knock-on effects can be devastating (as you can probably imagine).

 

A picture of the Pituitary Gland's position in the brain.

Image courtesy of the Pituitary Foundation.

 

Our goal for 2019

 

In 2019 we’re hoping to raise £2000 for the foundation, along with our sister company and fellow office-sharers TRP!

The office is buzzing with ideas of what we can do to raise money, spread the word about the great work of the charity and help them have a super successful 2019; their 25th anniversary year!

We’ll be getting up to all sorts of events and challenges, so keep an eye on this blog (or follow us on social media) if you want to keep track of our progress.

…we may have cheated a little as well, with our pre-New Year arts & crafts session:

 

Our arts & crafts bauble-making session, to raise funds for the Pituitary Foundation!

Andreea showed off her creative flair by running a bauble-making session to kick off our fundraising activities!

 

How you can get involved!

 

Our MD, Daniel Haywood, has started off 2019 in style. He’s agreed to shave his hair into a Mohican if we reach just £250 by the end of the month!

We’re already at £230, so if you’d like to contribute, check out our donation link below (remember, all to a good cause! And we’ll share the pictures of course…).

 

Our fundraising page – https://www.justgiving.com/fundraising/cap2

 

Finally, we hope you enjoy our monthly updates as we aim to smash our target!

Got a great idea, or a challenge we can get involved in? Want to get involved directly, as part of the wider CAP2 family?

Tell us! Tweet @theCAP2team or drop us a message at hello@cap2.co.uk with your thoughts.

 

 

Who Are Jonas Software?

 

Jonas Software is the parent company of CAP2 and TRP.

Other companies within the health & fitness group include GladstoneXn LeisureJonas FitnessMember Solutions97 DisplayEZFacilityeFit FinancialFrontline SolutionsAuthentic8CentamanMiGymInnoSoft,
SignMeUpPike13, and EZ-Runner.

Together as a group, we’re aiming to raise £25,000 for the Pituitary Foundation!!

 

Another year at CAP2!

Happy New Year!

We hope you had a great 2018, with lots of fun memories and experiences to look back on.

Having packed away the baubles and cleared up the tinsel (which was everywhere by the way) we’re all looking forward to the year ahead!

 

To all our clients, partners and friends:

Thank you for making 2018 a great year.

Together we’ve helped hundreds of thousands of people learn and progress, in over 40 different sports and activities!

We couldn’t have done it without your support.

Our year at CAP2!

 

We have a few favourite moments to share, after another year of CAP2 and CoursePro…

 

The CAP2 Swimathon.

Blog post (with video!)

Participating in the local Swimathon has now become a CAP2-tradition, and we couldn’t be more pleased! With two teams entered in 2018, we smashed our fundraising target of £300, raising £430 with your help!

We’ve upped the ante this year with three teams; so stay tuned for more from us as the date comes closer…

A picture of the CAP2 Team after their Swimathon!

The CAP2 Team after our Swimathon (with our supporting team!)

 

Our second CoursePro summit!

Blog post

Customer summits are another new tradition that we’re pleased to have established! There’s no replacement for meeting our customers face-to-face, and we really appreciate the time and effort people put into meeting with us (special shout-out to the GymPlus team for coming over from Ireland!).

A snap from our 4th session on Product Ideas!

A snap from our 4th session on Product Ideas!

 

New faces!

Chris and Carey

Lizzie, Andreea and Eddy

Our team is now nineteen people; it wasn’t too long ago that it was just twelve! We’ve invested in growing our team, as we look ahead at all our ideas and plans for the new year. Click the links above to learn more about our five newest members!

Our Christmas photo!

Last week’s Christmas Jumper day! (Along with our sister company, TRP!)

 

Our Community

We always try to think of our community, with everything that we do. Whether in the local area, in the sports industry more generally, or with our customers & partners, our values are always close to us.

One of our favourites this year was partnering with GoFest, the organisation aiming to promote family sport! With weekend-long events in Manchester and Guildford, kids and families could come and try over thirty different sports.

A stadium packed with 15 different sports…

We also ran another MacMillan Coffee Morning with a quiz-twist, again hitting our donation target, and having a great time along the way. You can also check out our summer team-building day, which we tried to do in very CAP2-style!

 

What was your favourite moment of the year? Ping our team a message hello@cap2.co.uk, or tweet at us!

Thanks again for another great year – looking forward to the next!

 

 

Our new teammates!

 
With just a week to go until the big day, three items on our Christmas list have already been filled…..We’re pleased to announce our new teammates here at CAP2!

Let us introduce Andreea, Lizzie and Eddy; all joining this December. Together they’ll be working on your favourite course management software to make your life quicker and easier in 2019.

 

Our Christmas photo!

Last week’s Christmas Jumper day! (Along with our sister company, TRP)

 

Andreea Gray, Product Owner.

 
Andreea joins us as our new Product Owner, having just moved to Bath from London. She lives with her life-partner…….Merlot, a very French feline! (And her husband, I guess we should include that too?)

Our 4th new teammate...Merlot the cat!

Merlot on his way to our Christmas Party! (Wonder what the coach driver thought of the meowing…)

Previously Andreea worked in a large IT group, and looked at CAP2 as an opportunity to really make a difference, rather than being a cog in a larger machine!

Enjoying arts, crafts and design, if Andreea doesn’t know how to make something, she’ll figure out a way; just the kind of attitude we like to see in someone shaping CoursePro’s future.

Outside of leading the ideas here, Andreea has a passion for charitable causes and social enterprises. She is involved with charities such as Hospices of Hope and the Honeypot Children’s Charity, and we know this passion will fit right in with our team.

We’re looking forward to getting involved with some more great causes thanks to her!

 

The first of our new teammates, Andreea!

Andreea’s best impression of a Christmas Elf!

 

Eddy Graham, Sales & Accounts Executive.

 
Eddy spent the bulk of his career in London working in Telecoms, but after moving to the south-west a couple of years ago, has focused on his wife, young son, and family life in general. So he’s swapped ‘the big smoke’ for national trust weekends, tending to his allotment, and indulging his passion for cooking…sounds good to us!

 

The second of our new teammates, Eddy!

Eddy with his wife and son!

Attracted to CAP2 by our values and aims, Eddy would love to play a part in getting more kids active, and has a passion for health & well-being. He says if he could “help a club to deliver just a single extra lesson a week”, he’d consider that noble and satisfying. Though we’re sure he’ll do more than that!

As a result of a shoulder operation, Eddy’s been forced to put Golf to one-side for a while; but apart from family life he enjoys reading and flight simulations. If he had a weekend to himself, he’d love to do a track-day, or even try base jumping!

Eddy may have just joined, but we can see he’ll fit in really well here. We can’t wait to kick-off our 2019 plans with him!

 

Lizzie Owen, Operations Manager.

 
Last but not least of our new teammates, Lizzie also comes from the Telecoms industry, with over 17 years experience across multiple organisations in London. With her family based locally in Trowbridge, Lizzie decided it was time for a change from the commute!

Attracted to us by our staff satisfaction and values, Lizzie will be leading our support and operations department here in Bath. She lives just half an hour away, with her Son, Nephew, and Labradoodle, as well as a ‘senile grey cat’…her words not ours!

 

Third of the new teammates, Lizzie!

Introducing Lizzie, our new Ops Manager!

Lizzie enjoys taking her dog for longs walks, and if she could, would spend all her time outdoors & in the elements. Something we can certainly sympathise with! When asked, she described herself as clumsy and liable to laugh at the ‘wrong time’…but those are just internal criticisms! Lizzie has already slotted into the team perfectly, and it’s great to watch her getting to grip with all our customers & their needs.

 

The CAP2 team

 
We hoped you enjoyed this introduction for our three new teammates! They’ll be working hard to bring you improvements in the new year, and they’re only a phone call away.

Want to keep up-to-date on our team? Follow us on our Facebook, Twitter or LinkedIn, where we post all our activities and antics!

You can learn more about the rest of our team here.

Interested in working with us? Keep an eye on our careers portal, or pop us an email on careers@cap2.co.uk!

 


We hope you’re enjoying the half term; either taking some well-earned time away, or running your crash courses and holiday camps!

Last week we ran a coffee and cake morning (and our own quiz evening!) to raise support and funds for MacMillan Cancer Support, alongside our sister company TRP (who you can learn more about here).


Our MacMillan Coffee Morning!

We’re pleased to say that this is the third year running that we’ve been taking part in the MacMillan Coffee Morning!

With Chocolate & Guinness cakes, sugar-free cookies, vegan loafs and a (very well-received) extra-large sausage roll from our MD Daniel, we had a cuppa and a slice to start off our Thursday; and we barely made a dent in the cakes we had!


There was a lot of cake.

But no cakes were wasted – with anything leftover being wrapped up and donated to our local homeless shelter, Julian House. Pete reckons he carried 5 kilos of cakes there in the end!


Later on, we headed to our local pub The Boater, for dinner and a team quiz. Obviously there was plenty of trivia and jokes, but the Play-Doh round was definitely the highlight! The theme was “A trivial pursuit”. Can you guess what any of them are supposed to be? (no prizes for guessing 1 and 3!):


Some of our Play-Doh creations were more... interesting than others.

We also ran a raffle, with prizes provided by The Boater! All proceeds again went to MacMillan Cancer Support, which helped us smash last year’s amount raised.

In total we raised 185 pounds – quite a jump from 115 last year!


Jacob's face when he realised he'd won an empty envelope...


Fancy running your own MacMillan Coffee Morning? Check out their website here.

Our quiz was run by the folks over at “Lets Get Quizzical”. They were fantastic, so check them out if you’re in the south-west!

Also a big thanks to The Boater in Bath for hosting us, and providing our raffle prizes.


Last year, for the first time in our eight years as a company, we met 25 customers for the premiere CoursePro Summit…

…And we loved it! So much so, that we knew we had to do it again.

Fast-forward a year, and here we were again at Hogarths Hotel in Solihull, with 25 power-users of CoursePro for a day of training, discussions and sneak-peeks at the future!


Hogarths Hotel Solihull, our venue for the CoursePro Summit!

What does a CoursePro Summit look like?

This year we had a few aims:
– Run it for a full day.
– Focus more on practical training & tips that people could take away.
– Leave more time for Q&A.

This seems easy on paper, but we wanted to make sure it was engaging and fun throughout the day . So we tried our best to avoid standing up and presenting the whole time!

Throughout the day we had four training sessions, two Q&A sessions, and a development preview; presented by Sue and Alex, with John lending a hand (you can learn more about our whole team here!).


Sue presenting our first session of the day!

The four training sessions

In the morning we showed a sneak peek of some new features coming very soon. After a run-through of the features, we asked everyone in the room for feedback, suggestions and improvements. We’d tell you more but…you’ll just have to wait and see!

Sue then held a contact triggers master-class, discussing the options available, and showcasing examples of best-practice. This was followed by a Marketing workshop with John and Alex, aiming to take a look at some of the features in CoursePro and how they can be optimised to help build a relationship with your members.

In the post-event feedback a lot of people went away with Contact Trigger improvements on their to-do list, which was great to see!!

Our final session was voted on by the attendees, as we wanted to make sure we covered what was important to you. Overall the vote came out in favour of ‘Product ideas’ – a group discussion on topics submitted throughout the day.

Part-discussion and part Q&A, we went back home with more than a few ideas from this session; from broad changes, to little adjustments that could be made to improve day-to-day life on CoursePro.


A snap from our 4th session on Product Ideas!

Of course there were coffee (and muffin) breaks abound, with gaps for chatting and networking between attendees.

One of our favourite bits of feedback was from Sam at GCLL: “Getting to talk to other companies about how their sports programme works with CoursePro was invaluable“.  

Everyone coming together to share ideas on how to use CoursePro in different ways, and solve common issues, is one of the best bits!

The development preview

Throughout the training sessions, we kept it as interactive as possible; but for the development preview, we really focused on capturing the opinions of the attendees.

What did they think two of the features we’ll be looking at next year, should look like? How did they need to be designed to make them useful for everyone?

Splitting the room into a few groups, we asked attendees (along with at least one of our team) to discuss one of the features; is it appropriate them? What are the must-haves and do-withouts?

Due to the variety of different ways people use CoursePro, this type of discussion is really valuable. We can identify functionality we need to focus on, challenge assumptions we’ve made, and adjust our plans accordingly!


Carey and Sue discussing CoursePro's upcoming developments!

Feedback and the future!

Thanks to all those who sent us feedback on this year’s CoursePro Summit! We’re pleased to announce it got an NPS rating of 67 (scored between +100 & -100), with no negative reviews.

Some of our highlights are:

Very well run again, with a good blend of information and interactive tasks.” – Adam from Springfit.

Informative but not boring – I liked it. We came all the way from Dublin, Ireland – the location was fabulous, and the summit was great.” – Ernesta from Gym Plus.

Great chance to meet the CAP2 team, go over in detail and learn lots more about the system. We will be back with the team next year!” – Chris from Wessex Swim School.

But the NPS surveys aren’t just to hear about what you think went well – but what needs to be improved. Our to-do list for next year therefore includes:

  • Considering different locations around the UK for the next CoursePro Summit (-s? Spoilers…).
  • More information about other activities using CoursePro, and how they adjust it for their needs.
  • Considering separating the summits between customers who only use CoursePro, and those on bridges with other systems.
  • Some form of short 1-to-1’s with members of our team (think speed-dating, but with more CoursePro).

 

Don’t be a stranger!

We’re still discussing our exact plans for next year, but we’ll definitely be running a CoursePro Summit at least once! Make sure to stay tuned, by following us on Facebook, Twitter or Linkedin.

Questions? Drop us a line at hello@cap2.co.uk!

Summer is a quieter time for most, with schools out, holidays to go on and great weather to enjoy…..and whilst we’ve been doing some of that, we’ve also been busy!  In fact, our Happy and Helpful team is now the largest it’s ever been.

18 people are now working together to improve CoursePro!  Read on to find out about our new teammates who’ve joined over summer.

 

Carey Hiles, the new head of development of our Happy and Helpful team!!

Carey Hiles – Head of Development

 

Carey is a pre-web internet veteran with a passion for software development, believing strongly in Open Source participation and engaging with the development community.

Leading the development of CoursePro, he’ll be creating great features and new functionality for our customers.  He may also be posting some development blogs in the future…stay tuned!

Carey loves a movie, but is currently lacking free time. A newborn daughter has limited the hours he would dedicate to watching things, so he settles for a 90 second trailer instead!

When he does find a free evening you’ll find him in small gig venues, trying to find the bands that remind him of the ones of his youth!

 

 

Chris Denmark, our newest Happy and Helpful team member.

Chris Demark – 1st Line Support Consultant

 

West Country local Chris arrives at CAP2 with a wealth of experience in customer-facing roles, and a great attitude!  Alongside James, Ben and Sam, Chris is just a phone call away if any of our customers need a hand.

Passionate about helping people, Chris has fitted in with our team seamlessly.  He’s also picked up his CoursePro skills scarily quick!

On the weekends, Chris is a keen golfer, playing at the Cumberwell Park Golf Club in Bradford on Avon with his friends, and helping run local golf societies.

He also enjoys taking his dog for a walk (who doesn’t?) with his partner; though if he had to choose again, he’d probably go for a Collie instead of a Jack Russell!

 

 

Our Happy and Helpful team out on a sports day in the park!
Want to join our Happy and Helpful team?

 

Here at CAP2, Our motto isn’t just for show; Happy People. Helpful Software means just that.

We really do want to employ the happiest people in the industry!  Our team are our greatest asset, and we’ll only grow if everyone on the team does as well.

You can see our current available roles here, or send in a speculative application to careers@cap2.co.uk!

 



Last month John and Alex headed up to Manchester, for Gofest North at the Etihad sports campus!

Blessed with good weather and a great venue, there were over 30 sports and activities to try in the sunshine.



Setting up before the first day!

What was it all about?



Gofest North offered the opportunity for kids of all ages to try a vast range of sports and activities.

Favourites such as Football, Cricket, Hockey, Netball, and the 3 racket-sports featured, with coached sessions being offered throughout the weekend.

But Gofest also went beyond the norm, and offered classes of a variety that can’t be found in one place anywhere else (or at least we think so!).



Some of our favourites included:
– VX (or ‘Rock-It-Ball’), the unique sport that originated in North Yorkshire in 2006.
– Manchester Climbing Centre, who brought an impressive 30ft climbing wall for the weekend!
– Coached sessions of Capoeira, the brazilian combined Dance Martial-Art.
– Rugby sessions run by the Salford Devils, Basketball sessions by Manchester Mystics, as well as Tag American Football intros by EdStart & the Jacksonville Jaguars!
– Family sprints, relays and obstacle course races.



Alex & John with Goggles, the Gofest mascot!

Since the event, John’s been inspired to take up Korfball, the Basketball/Netball hybrid with mixed Male & Female teams; Alex is also thinking about trying Fencing again, having not done it for over ten years prior to GoFest!

In the Manchester area, but missed out on the event?

All sessions were run by local clubs, and you can find out more on the GoFest website (links at the bottom!)



15 sports inside, 15 sports outside…




Gofest South – 21/22 July in Guildford!



Gofest are hosting several of their family-friendly sports & activities weekends across the UK this year – with the next one being on the 21st and 22nd of July, at Gofest South in Guildford, Surrey.

Interested? Tickets are still up for grabs over at www.gofest.co.uk, so check it out!

Hopefully John and Alex will remember their suncream for the next one…



A sneak peek at our upcoming project with Pilkington Recs Rugby League!



On CAP2 & CoursePro’s ninth birthday, we headed up to St Helens to visit our friends at Pilkington Recs Rugby League! A community club based at ruskin drive, they cater to all ages – from toddlers right up to their senior team!







With a fantastic 4G pitch, great turnout from the club for the St Helens Sports Festival, and blue-sky weather, it was great to see them coaching, practising and engaging with their community.







Stay tuned to find out more…



In the meantime, why not check out Pilkington Recs on their website, or if you’re local to the Merseyside area, take a look at the article St Helens Council recently posted on their Sports Festival!


 

Our last single-digit birthday…we’re growing up! Last year we had eight candles and as many wishes, and we like to think they’ve come true…

 

From a team of 12 a year ago, we’re now up to 18, our all-time high!
 

 
There’s no feeling like seeing your family grow – and we feel lucky to have our biggest team yet.

Fingers crossed that we can squeeze a few more in by our tenth birthday!

 

We created our first 3 films, sharing our customer’s stories with the sporting world.

 
You can check out our videos, with Hallamshire Tennis Academy, Active Tameside and Creative Aquatics, here!

 

We had our first customer summit!

 
Our summit in Solihull gave us the chance to meet, chat and connect with our customers.

More to come on this soon!
 

 

Did you know we published our first post on GDPR this time last year?

 
We’re certainly glad to have nailed the process!

Thanks to all our customers and partners for working with us throughout.

GDPR was a two-way process for everyone – we couldn’t have done it alone.

 

We unveiled our new brand identity, inspired by our values.

 
We hope you love our colourful elephants as much as we do (their names are Kingsley and Ellie by the way!)

 

We kept trying to improve the way we work, within the industry we all share.

This year we partnered with Gofest, the Royal Life Saving Society UK, and The Pool Cover – you can find out more about all 3 of them on their websites below!

www.gofest.co.uk

www.rlss.org.uk

www.thepoolcover.co.uk

 

We completed our CAP2 Swimathon!

 
Supporting Marie Curie, Cancer Research UK and the Swimathon Foundation, we swam over 10 kilometres together for some great causes.

We set this target a while ago, and are chuffed we managed to raise £430!

Roll on the next one…

 

The whole team at CAP2 are very thankful to have had a great year. Thanks to all of our customers & partners for being part of our story!

 
Wait…only 7 wishes in the list you say? We’ll unveil the 8th soon enough ???? Stay tuned!

You probably have a lot on your mind right now, what with planning barbecues, the Bank Holiday, and maybe even a bit of GDPR on the side…..so here’s something different to take your mind off things, the details behind our latest team-building adventure!

 

The CAP2 Team-building day out!

 

Trying something different on our latest team-building day.

 

We like to change things up and get outdoors – so for our team day out this time around, we thought about doing something different. Team activities are great; whether its building rafts, racing karts or making sure an egg survives falling off a roof, we think they’re a great way to bring people together.

 

When we came round to planning our latest team day out however, we wanted to have a day without pressure. No challenges or competitions on this one, just family time!

 

As a result, we set our sights on completing something different – namely, walking the Avon Valley 16 kilometre trail you can see below!

 

The Avon Valley walking trail.

 

A few pictures from our walk!

 

The sun came out, and whilst hiking up hills, walking beside canals & ambling through meadows, we chatted away and got to know each other a little better.

 

We think it was a great way to spend a team day slightly differently; and getting lost once or twice was all part of the plan!

 

Here’s a few snapshots from our walk, taken whilst we ambled & explored:

 

Whilst challenges and competitions can be great fun, we really think our different day out helped bring us closer together.

 

Got an idea for our next team day out? Tweet it at us @theCAP2team! The craziest idea we’ve had suggested so far is ‘Duck Herding’…let us know if you can beat it!