Available as of this morning, you now have the ability to send a Kicked Off Contact Trigger.
There are 2 ways a member can be removed from a class:

  1. They inform you they are leaving and you click the Leave button and choose when their last class is.  Unsure how to do that? Click How to Leave a Member From A Class for more
  2. A member does NOT top up for their next set of lessons/next term before their final class beings.  CoursePro will remove them from their class, known in CoursePro as Kicked Off

You can now use a Condition in the After a member has left a class Trigger to send a different message to a Leave or  Kicked Off member.

  • Go to Settings > Members > Payment Plans
  • Add a new trigger and choose the “After a member has left a class” trigger (or edit your current leave trigger if you wish)
  • Scroll to the Conditions Section and Add Condition

New Leave Type Condition in Contact Triggers

  • Click the Select a condition type… box and choose Movement Leave Type

New Leave Type Condition in Contact Triggers

  • Choose your operator “is” and choose a Value, “Left” or “Kicked”
  • Click the +Add button

New Leave Type Condition in Contact Triggers

  • In the above example the movement type is set to kicked so only members who have been kicked from a class will be sent this trigger
  • Insert your Email/SMS as normal.  For more on that see How to Add Contact Triggers

We have released version 2.10.4 today which contains some new features:

Disable Contact Triggers

Have you ever wanted to stop a trigger sending, just for an hour or so? Maybe you wanted to delete a day of classes but not send your members the “After a Class has been Cancelled” email.

Now you can…. just disable the trigger, do the task you need to do and re-enable it when you are ready.
Click How to Disable a Contact Trigger to see how.Note: You must be using New Contact Triggers for this.

 

Two New Reports

Duplicate Members Report

Check if anyone has been added more than once to your system.

KickeScreen Shot 2016-07-11 at 16.51.44d Off Members Report

See a list of members who have not paid before the end of their last session/term.

Just go to Reports and click Launch Reports (or click Try New Reports if you still have old reports enabled)
And choose either from the drop down menu of reports.

Please Note: We no longer support Old Reports so cannot gaurentee the data is correct, please contact training@cap2.co.uk if you are unsure.

 

Teachers last name can now be displayed on HomePortal

The surname of the teacher can now be displayed in HomePortal.   Note: you must ask us to turn this on for you.  Email support@cap2.co.uk.

 

Screen Shot 2016-07-11 at 17.10.03

 

Fixed Term Date Definitions

If you are running Fixed End Date Classes, it can be a headache creating or extending/copying classes and getting the dates for the new term correct.
You can now create a list of the terms that you can choose from when creating or extending/copying classes to prevent mistakes.
Go to Fixed Term Date Definitions for more.
Note: This feature must be enabled for you, please contact support@cap2.co.uk.

 

Extend or Copy Classes made clearer

Back in March, we released a new way of working with Fixed End Date courses, allowing you to copy a term without the new term being connected to it.  We have now changed the wording on this to make it clearer when you are copying or when you are extending your classes.
Go to Extend or Copy a Fixed End Date Course to see how.