We had a great time at our Swimathon on Saturday and are pleased to announce that we raised £390 for Sport Relief.  Sports Relief 2016

CheckCap2 does Sport Relief out Cap2 does Sport Relief for proof
(if our dodgy photo isn’t enough!)


For more on Sport Relief go to www.sportrelief.com

The Overview Screen

Added an option to the overview screen to see “members in session” instead of “members in class” on classes.
This is useful if you use Planned Absences and, while there isn’t a space in the class, there is in this particular session.
Also if you have a member booked into the class but they are not starting for a couple of weeks, this will show the space in the weeks before they join, for example without the box ticked the number in the corner of the class Is 3.  There are 3 spaces in the class going forward.  With it ticked it changes to 4, i.e. there are 4 spaces on Mon 8th Feb.

Extending Fixed End Date Courses

A new function has been added to how new terms are created in Fixed End Dates.
Whereas previously, when you extended the dates it was linked to the previous term, it is now possible to make a new term using the classes of the previous term without any link to the members/teachers etc. of the previous term.When you go to Settings/Courses and select Courses on the right, click on the Extend Dates button.
Under where you enter the new start and end dates there are two options.  When you select one, it will change to green (as below).
Option 1: Extend dates within class

This is how Fixed End Date classes work at the moment.  The new tern will be linked to the current term, i.e. changes in the current term will affect the new term (e.g. changing the teacher of a class) and the current members will have spaces held in the new term.

Option 2: Create new classes

With this option, you create a new term that is NOT connected to the old one.  It uses it as a template but is not linked to it.  Therefore changes in the current term will not affect the new term and there are no held spaces.

Deleting Classes

When deleting a class, a user now has 3 options:

  1. Delete – The class cannot have members booked into it with this option:
    • It will remain on the overview screen
    • You will not be able to book into it
    • It will appear on member’s records
    • It will not appear on reports
  2. Completely Delete – This removes all active members from the class and gives them a course balance if necessary
    • It will be removed from the overview screen
    • You will not be able to book into it
    • It will appear on member’s records
    • It will not appear on reports
  3. Cancel – To cancel the delete.

HomePortal Automatic Registration

Please click HomePortal Automatic Registration Guide (PDF 1.4MB) for more information about this.
You will need to read this document before turning on this feature as there is a link that will need to be added to your contact triggers.

NOTE:  You must be using New Contact Triggers for this feature.

NOTE: This feature must be enabled by the Cap2 team.  Email training@cap2.co.uk or simply reply to this email to turn this feature on.



Monday 21st March – Thursday 24th March 2016 – Normal Opening Hours

Friday 25th March – Monday 28th March 2016 – Office Closed

Tuesday 29th March Onwards – Normal Opening Hours

In the event of an emergency, i.e. a total system failure, you can contact emergency@cap2.co.uk.

Back in January, we ranked you all in relation to how many members you have registered for HomePortal.
After some feedback from you, we have some new functionality coming very soon.
We have redesigned the Registration Process for HomePortal to make it easier for your members to sign up.


  1. A member books on to a course
  2. They are sent a contact trigger with a link to your HomePortal page
  3. They must then:
    1. Click the Register Now button
    2. Input their Member Number (Card Number)
    3. Input the member’s Date of Birth AND
    4. Email address OR Postcode
    5. Add any more members
    6. Type a password
    7. Tick the Terms and Conditions box
  4. They will then receive an email containing a link that they must click to activate the account.

In The (very near) Future:

  1. A member books on to a course
  2. They are automatically registered for HomePortal & are sent an email with a link to activate their account
  3. They must then:
    1. Input the member’s Date of Birth OR Postcode
    2. If they have a HomePortal account already, they just input their email address/member number and password as normal and add the new member to their account OR
    3. If they do not have an account, they input an email address, choose a password and agree to the Terms and Conditions.


Automatic Registration to HomePortal

Note: If you have HomePortal Branding, it will be applied to this new screen.


This feature is NOT automatic and you must ask us to turn it on.  Please email training@cap2.co.uk to sign up for this feature.