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CoursePro covers everything you need. We started using CoursePro in 2011 and their team have consistently delivered technology advances, add on capabilities and some key requirements to this day. We continue to see CoursePro as integral to the business.
The two biggest benefits for us are now having a continuous learn to swim scheme rather than blocks with set payment dates and also allowing parents to see their child’s progression online. This now provides the parents with the opportunity to both pay and transfer online. By doing this we have alleviated a lot of pressure at reception, which means we can provide much better customer service. Teachers can now do everything they need on their tablet, beside the pool.
Our teachers love using the handheld devices to record registration and attainment which in turn results in happier customers.
Our reception teams have reaped the benefits of the system through streamlining booking processes, which ultimately makes life easier for customers.
The relationship with the CoursePro team, who listen to us on future developments to make the system even better for our customers, is fantastic.
CoursePro has enabled our business to become more professional and more efficient, and has drastically reduced admin time. The ability for parents to login and track their child’s progress, as well as re-enrol quickly and easily, has really helped us stand out over our competitors. The added benefit of a great technical support team, as well as the continued improvement and evolvement of the system has really helped our staff be able to spend more of their time on more specific tasks related to tennis coaching.